Design. Development. Ecommerce. Marketing. SEO. AI-Experts. Branding.

Oncord Loyalty App

Earn. Reward. Retain.

Turn one-time buyers into
lifetime customers.

A native loyalty rewards app for Oncord eCommerce stores, installed and supported by Fuel Design.

Built for Oncord stores · No third-party SaaS · No per-transaction fees

Keep customers coming back — automatically.

Acquiring a new customer costs 5–25× more than retaining an existing one. Fuel Loyalty Rewards transforms your Oncord-powered online store into a customer retention engine — rewarding every purchase with redeemable points, with no manual work, no third-party platforms, and no per-transaction fees.

Built and managed by Fuel Design — Auckland's eCommerce specialists and Oncord Elite Partners — sitting natively inside your platform and integrating seamlessly with your checkout, admin, and marketing automation from day one.

40% More repeat purchases
30% Higher average order value
18% Reduction in customer churn
0 hrs Manual admin required

Simple by design

How it works

Customers earn and redeem points automatically. No manual processing. No complicated sign-up flow. Just a seamless rewards experience built into every purchase.

1

Shop & Earn

Customers automatically earn points on every completed purchase — calculated on the order value, with your configurable points-per-dollar rate.

2

Points Accumulate

Points build in real time and are visible in the customer's account. Full audit trail and smart expiration keep your programme healthy.

3

Redeem & Save

Customers apply points directly at checkout as a discount — seamlessly within the existing Oncord checkout flow, with no extra steps.

Fully integrated

Customers never leave your site.

Every part of the loyalty experience happens right inside your Oncord store — from earning points on purchase, to checking balances in their account, to redeeming rewards at checkout.

No third-party pop-ups. No redirect to external apps. No broken customer journeys. Just a smooth, on-brand experience that keeps shoppers focused on buying.

Earn on every purchase

Points awarded automatically after checkout — no action needed.

Check balance in their account

Real-time points visible on the native Oncord account page.

Redeem at checkout

Apply points directly within your existing checkout flow.

No external apps or pop-ups

Everything stays on your domain, under your brand, in your control.

Fully loaded

Everything you need to run a world-class loyalty programme

Enterprise-grade features at a fraction of the cost of standalone SaaS loyalty platforms.

Automation

Automated Points Earning

Points awarded instantly on every paid order. Configure your points-per-dollar rate, tax inclusion, and exclude specific product categories to protect your margins.

Checkout

Seamless Redemption

Customers redeem points directly within the native Oncord checkout. You control the maximum redemption percentage — margins always protected.

Risk Management

Smart Expiration & FIFO

Automatic point expiration on your terms — days, weeks, months, or years. A daily scheduled task handles expiration overnight, keeping liability in check.

Marketing

Marketing Automation Integration

Built-in automation events trigger when points are approaching expiry — re-engage customers with timely emails or SMS before they lapse.

Admin

Full Admin Control & Reporting

Complete visibility of every customer's points balance, detailed audit trails, manual adjustment capability, and customer group exclusions.

CRM

Contact Profile Widget

Loyalty points balance displayed directly on every customer contact page in Oncord admin. Real-time updates after every transaction.

Built for Oncord

No plug-ins. No third parties.
No surprises.

Unlike other SaaS loyalty platforms, Fuel Loyalty Rewards is a native Oncord component — installed directly inside your platform. Zero external dependencies, no API connections that can break, and no per-transaction fees eating into your revenue.

Fuel Design handles installation and configuration, tailoring every setting to your products, customer groups, and business model — with ongoing.support.

  • Native Oncord component — not a bolted-on third-party integration
  • Customers never leave your site — earn, track, and redeem all in one place
  • Works with your existing checkout — zero disruption
  • Integrates directly with Oncord Marketing Automation
  • Your customer data stays on your platform, always
  • No per-transaction fees or revenue sharing
  • Installed and supported by Fuel Design — NZ-based

Fuel Loyalty Rewards vs SaaS alternatives

Built for Oncord stores Generic app Native Oncord ✓
Checkout redemption External widget Built into checkout ✓
Pricing model Tiered SaaS plans Setup + monthly ✓
Monthly cost control Rises with features Predictable pricing ✓
No Plan limits Contacts/orders capped Built for your store ✓
Customer data Synced externally Stays in Oncord ✓
Marketing automation Separate emails Oncord automations ✓
Email branding App templates Your  brand ✓
Rules & exclusions Template-based Tailored setup ✓
Trade/wholesale customers Manual workaround Customer groups ✓
Product exclusions Limited control Category rules ✓
Platform dependency Extra app/API No third party ✓
Site speed impact Extra scripts Native approach ✓
Ongoing support Generic SaaS desk NZ Oncord team ✓

Live in the wild

Powering loyalty for leading Oncord stores

"Earn apicare reward points with every purchase."
— Apicare New Zealand, Oncord eCommerce Store

Apicare — one of New Zealand's leading natural skincare brands — launched Fuel Loyalty Rewards on their Oncord store. Customers automatically earn reward points on every purchase and redeem them at checkout, creating a seamless retention loop with zero admin overhead.

See it live at Apicare New Zealand →

Simple, transparent pricing

Set up once. Pay monthly.

A one-time setup fee covers discovery, installation, and tailored configuration. A straightforward monthly fee keeps everything running, updated, and supported.

One-off

Setup Fee

Based on a discovery session — pricing tailored to your store's complexity and requirements.

  • Discovery & requirements session
  • Full Oncord installation
  • Points rate & rules configuration
  • Customer group & category exclusions
  • Marketing automation setup
  • Admin training & documentation

Pricing is tailored to your store's size and complexity. Get in touch — we'll put together a proposal that makes sense for your business.

Ready to see if it fits your store?

Get a loyalty setup plan for your Oncord shop.

Get more details

Questions answered

Frequently asked questions

Yes — Fuel Loyalty Rewards is built specifically for Oncord eCommerce stores. You'll need the Commerce and Customers components installed. We'll confirm compatibility during a free discovery call.
Once we've completed the discovery session and agreed on configuration, installation is typically done within 1–2 business days. No downtime for your customers.
Absolutely. You can exclude specific Oncord customer groups (wholesalers, trade accounts, staff) from earning or redeeming points. You can also exclude specific product categories to protect margins on lower-margin lines.
Three built-in safeguards: (1) configurable expiration periods so points lapse after your chosen timeframe, (2) FIFO logic so oldest points are spent first, and (3) a maximum redemption percentage cap so customers can never pay more than a set share of their cart with points.
Yes. Built-in automation events trigger when points are approaching expiry. Pre-built conditions for 1 day, 1 week, 1 month, and 6 months before expiry work directly with Oncord's automation workflows — no custom coding needed.
SaaS loyalty platforms typically cost $200–600/month, share your customer data externally, and require API integrations that can break during Oncord updates. Fuel Loyalty Rewards is a native component — same platform, same data, no third-party risk, and significantly lower cost.

Find out more

Interested in Fuel Loyalty Rewards?

Send us a few details and we will confirm if your Oncord store is a good fit, outline the setup requirements, and come back with a tailored proposal.

  • Quick compatibility check
  • Suggested points structure for your store
  • Setup and monthly pricing proposal
  • No obligation, just practical advice

Request setup pricing

First Name
Last Name
Email Address
Phone Number
Business Name
Website / Store URL
What would you like to know?

We will only use your details to respond to this enquiry.