Fueldesign Client Portal

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Pre-Paid Support

Fuel Support Packages

Our dedicated 10 hour support packages are designed to provide you with reliable and timely assistance for all your support needs, and to help you with monthly budgeting.

Buy a Fuel Support Package Buy a Fuel Support Package

Fuel Support

Lodge a support ticket

Do you need to request a new feature, report a system bug, or just have a general website question? Our support ticketing system ensures we respond to your enquiry in a timely manner.

Create a Fuel Support Ticket Create a Fuel Support Ticket

TeamWork Projects

Fuel TeamWork Projects

If you are building a new Fuel website (or have recently gone live) you can log into Fuel's TeamWork Projects to monitor progress, email messages, upload files, track tasks and more.

Log into Teamwork Projects Log into Teamwork Projects

Please Note: For support issues you can also send an email directly to support@fueldesign.co.nz to create a Support Ticket.

For our Oncord clients, we now have an awesome time saving integration within Oncord for GoSweetSpot - one of NZ's top shipping aggregators

Reduce the time and administration between syncing data from your Oncord eCommerce website with GoSweetSpot - now even more effortless Shipping for everybody

Stay up to date with our latest news


The Importance of Nurturing Your eCommerce Customers

In today's fast-paced digital world, eCommerce businesses are constantly seeking innovative ways to stand out and retain customers. The key to sustainable growth and customer loyalty lies not just in acquiring new customers but in nurturing existing ones. This is where the significance of understanding customer journeys and leveraging marketing automations comes into play. Moreover, having a comprehensive digital marketing suite like Oncord can streamline this process, ensuring that your business remains a step ahead.


The Benefits of Custom Integrations VS Off-the-shelf integrations

In today's fast-paced digital world, the efficiency and seamlessness of an online business's operations are paramount. Whether you're operating in the B2B (business-to-business) and/or B2C (business-to-consumer) space, a well-integrated website can be the difference between a user-friendly experience and a customer lost to competitors.


Why Controlling Your Website is Crucial for Every Client

In today's digitally-driven age, having a website is a necessity for businesses. However, it's not just about having a site; it's about controlling it. When it comes to owning and managing a website, autonomy is key..


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