Fueldesign Client Portal
We're here to help.
Fuel Support Packages
Our dedicated 10 hour support packages are designed to provide you with reliable and timely assistance for all your support needs, and to help you with monthly budgeting.
Lodge a support ticket
Do you need to request a new feature, report a system bug, or just have a general website question? Our support ticketing system ensures we respond to your enquiry in a timely manner.
Oncord Support Videos
Explainer videos to help you master your Oncord website, including; Website Management, Contacts Management, Marketing Management, and eCommerce Management.
Please Note: For support issues you can also send an email directly to support@fueldesign.co.nz to create a Support Ticket.
Stay up to date with our latest news
Introducing Native Loyalty For Oncord Ecommerce
Customer loyalty, built into Oncord - not bolted on. Increase repeat purchases with a native, managed loyalty system designed for real eCommerce growth
ONCORD Wins Xero Small Business Software App of the Year
When software genuinely helps small businesses work better, it tends to stand out. Oncord’s recognition as Xero Small Business Software App of the Year is a reflection of a platform designed around practical outcomes, not just features.
ONCORD vs WebFlow CMS
In today’s digital landscape, choosing the right platform for your business website is more than a design decision, it’s a strategic one. At Fuel, we work with both Webflow and ONCORD, and while both are powerful CMS platforms, we’ve found ONCORD delivers a deeper level of performance, marketing integration, and long-term value for our clients across New Zealand and Australia. Here’s why...

